5 Aged Care related challenges and how HR technology can help

The aged care sector area in Oceania has encountered many difficulties lately. A maturing populace implies there is a more prominent interest for care, which squeezes offices, laborers, and assets; the Royal Commission has put suppliers under a compliance magnifying lens; and COVID-19 has additionally muddled the working climate, compromising the wellbeing and security of residents and workers the same. 

In this blog, we lay out the normal HR-related challenges explicit to the aged care sector, and how innovation can facilitate those difficulties.


The Workforce Demand:

Perhaps the greatest test confronting the matured aged care sector in Oceania is the maturing population. Countless individuals enter matured consideration consistently, and the quantity of residents aged 65 and over is expected to double by 2060. The expanding number of occupants in Australia and New Zealand requiring specialized services and quality consideration is pressurizing the business to accomplish more with less. 

Finishing hiring exercises physically on paper or by means of spreadsheets restrains providers from accomplishing wanted results. Instead, they would profit from having recruitment technology that computerizes and digitizes measures. PeopleSonic’s management and digital platform paired with online hiring procedures help to streamline the hiring process and provide a seamless candidate experience. Even better, it incorporates with other HR Solutions effectively if necessary, so consistency, accuracy, and professionalism are not compromised. 

With the assistance of technology, aged care providers can diminish an opportunity to recruit and, which means they can rapidly address abilities holes to fabricate organizational capability and address industry requests.


Competitions for Skilled Workers:
A maturing populace implies there is more illness and chronic disease, which requires aged care suppliers to offer specialized treatment and top-quality care. This is absurd without exceptionally talented and prepared staff. The issue is, with a labor force under strain from rising requests, workers might feel exhausted and underestimated. Combined with the adverse consequence of COVID-19 on representative wellbeing and prosperity, providers and offices might think that it’s hard to clutch top entertainers. 

To draw in and hold talented workers, aged care suppliers should persuade and enable an exhausting labor force. To do this, businesses should offer representatives openings for professional development, like learning and improvement, and make certain to perceive difficult work. 

PeopleSonic’s Management and assistance in your business will further develop employee efficiency and commitment through continuous feedback. It empowers associations to adjust individual and group objectives with organizational techniques. It likewise smoothes out the employee evaluation process by offering a scope of pre-constructed objectives and development targets.


The Royal Commission and Compliance:

The aged care sector in Oceania has been under the microscope in recent years, following the Royal Commission into Aged Care Quality and Safety. Aged Care Quality Standards were applied to all aged care service providers. Its aim was to uncover and reform poor quality care of elderly residents, thus putting greater emphasis on compliance. This has, in turn, resulted in tighter regulations around how aged care services are managed, and has impacted resources, funding, and profit margins. 

In order to stay compliant with industry standards of care, aged care providers must maximize their employee learning & development offerings. Digital and eLearning courses covering a range of topics including compliance help to ensure staff knowledge and skills remain up to date. 


Manual or Traditional Processes:

Manual processes are bulky and a drain on HR department assets. The absence of an automated framework to decrease administrator heavy work implies that HR staff has less of an ideal opportunity to chip away at significant business strategies and work environment initiatives. 

Digital investment around employee data is a sure-fire approach to save time and assets and lift commitment. In this way, aged care suppliers should utilize technology like PeopleSonic Core HR to unify all worker information. HR Core’s Employee Self-Service (ESS) and Manager Self-Service usefulness permit staff to discover data from anyplace, on any gadget, whenever. It empowers representatives to apply for leave and check their leave adjusts, and for chiefs to administer nonattendances. 

Without sufficient assets, an organization cannot hope to track employee sentiment, which is the place where technology comes in. PeopleSonic empowers associations to easily direct and oversee staff studies all through all places of the representative lifecycle to acquire significant experiences into workers’ perspectives and assessments towards work. Such a tool is priceless, particularly since the business is in a time of motion and representatives are in danger of burnout from rising requests, more tight guidelines, and an extra layer of intricacy brought into the world from COVID-19.


Developing Leadership in Employees:

The top individual-related challenge for the aged care area is leadership advancement, as per more than one of every three respondents. One 2020 report discovered an absence of quality leadership in private aged care. The report suggested an interest in education and preparing to explore the complex administrative scene, better career pathways and progression plans, and an emphasis on essential authority movement to all the more likely location the necessities and privileges of buyers. 

There are numerous HR-related difficulties confronting the aged care area, yet with the assistance of HR technology, suppliers can improve employee commitment, address skills shortages, guarantee activities stay consistent, draw in and hold high-performing workers and smooth out tedious HR measures.

Boosting employee engagement in a hybrid workforce or other with the help of advanced digital tools such as the complete HR management of PeopleSonic is the modern way to go! Such software allows you to work with your employees and focus more on their engagement and productivity whereas the automated functionality does the rest for you. Keeping employees engaged with an online learning curve will not only help the development of related skills but ease their workload, which are all signs of a healthy workspace and engaged employee!

It’s time to move on from doing finances on a spreadsheet

Whenever we think of Spreadsheets Microsoft Excel is sure to come to mind. It’s been around 35 or so years since Microsoft dispatched its Excel bookkeeping page programming, and for some organizations, it’s anything but a significant piece of the finance-related work today. Nonetheless, depending on Spreadsheets to finish significant Finance-related business exercises is fairly ignorant. 


Why are they a problem?

Utilizing spreadsheets to run and oversee key financial undertakings, for example, finance or expense management can be dangerous. This is on the grounds that spreadsheets were not intended to deal with the volume and intricacy of information that is produced in the present carefully associated world. Truth be told, utilizing spreadsheets can be counterproductive for an association, and even open it to security hazards. 

Microsoft Excel was made in 1987 as a manner for private ventures and people to physically gather and order information. It was intended to deal with little pockets of information in this present reality where the internet was still a generally secret academic exploration project. 

An Excel spreadsheet keeps information put away locally on a PC/Laptop. Without coordination, there is no simple method to share or team up on that information – in the event that you need to share information, you need to make a duplicate of your Excel record. 

Making a duplicate wasn’t such a large amount of an issue for little organizations in the pre-internet period. In the years that followed, however, this has become a significant administration shortcoming that makes chances for organizations and foundations all through the globe.


  • Manual Entries

Spreadsheets are intended for the information to be physically inputted into every cell. It’s a cycle that takes up such an extensive amount of a finance group’s time and assets and means human blunders are inescapable. As we will investigate later, even the most minor of information section missteps can have serious financial ramifications.

  • Duplicate Copies

At whatever point a duplicate of a spreadsheet is made, it’s anything but a financial administration hazard. With different copies existing across an organization, it’s a steady battle to recognize the most precise and state-of-the-art dataset. At whatever point refreshes are made, it’s anything but a surge of legacy docs that remain prowling in the framework.

  • Temporary solutions

As an organization grows, a finance administrator may hope to adjust Excel spreadsheets to deal with any expanded intricacy. This should be possible utilizing outside formats or the inner advancement of custom formulae. While these can work, they are additionally laden with risks. 

It makes ‘band-aid’ solutions that cover issues however it neglects to resolve the hidden issues brought about by obsolete software.


How many businesses still use them?

While increasingly more finance groups are moving to digital and cloud-based other options, the Excel spreadsheet stays a staple inside most organizations. As per an HR Industry Benchmark Report, which depends on a study of 1800 HR experts in Australia and New Zealand, half of the associations said they use spreadsheets to oversee worker information, and a quarter of them oversee finance measures only on spreadsheets. Taking into account what we definitely know – that spreadsheets can’t deal with masses of complex information and are inclined to security penetrates and human blunder – this is stressing.


What is the alternative?

An entire age of programming and administration has arisen to eliminate any dependence on Excel spreadsheets. These enjoy the benefit of being intended to bridle the entirety of the advantages given by cloud-based information management and automation

Rather than information being bolted inside each privately put-away record, the information is overseen online through a cloud administration. This implies that a similar spreadsheet can be gotten to, shared, and refreshed by quite a few finance experts from any place they have an online association. 

This has demonstrated to be especially helpful during the pandemic. Cloud-based programming implied that the progress to far-off working activities was pretty much as consistent as could be expected. Instances of present-day cloud-based spreadsheets incorporate Google Sheets and Apple Numbers. Microsoft has likewise made a carefully associated form of Excel as a piece of their Office 365 suite. 

Cloud-based administrations have changed the manner in which finance cycles, for example, worker costs can be overseen.


Smarter Way to manage financial spreadsheets
While there will consistently be a job for manual spreadsheets as an essential tool for overseeing business finances, this technique is not, at this point capable. The world these spreadsheets were intended to serve has changed and no measure of fiddling can cover the intrinsic deficits of manual spreadsheets. 

A compelling tech stack kills the requirement for Excel spreadsheets, establishing an information climate where programming, administrations, and cycles can communicate easily and make more grounded, more agile, and future-sealed methods of working. 

PeopleSonic Payroll and Finance system can automate how you manage business expenses. Submitting, approving, and reporting expenses is simplified through our intuitive digital platform. Multi-level workflows can be configured to meet your needs, providing automatic compliance and custom reporting to ensure control and visibility.


5 COVID-19 employee experience trends to continue in 2021

Coronavirus brought such a lot of disturbance and changes to our way of life that we’ll all be happy to see the rear of it. In any case, it’s hard to deny it carried some certain progressions to working life. From bosses receiving more open perspectives towards adaptable working to far and wide computerized change, numerous associations needed to fundamentally rethink workspaces, with HR pushed into the spotlight to assist organizations with navigating their employees, operational changes, and communication procedures every step of the way.

One part of HR’s boosted import was the employee experience, with most HR pioneers intend to focus on the Employee experience more exceptionally now than before the Pandemic hit. The Employee experience is approximately characterized as all the touchpoints an employee has with their boss, which incorporates each one of those regular minutes, for example, asking for a leave, finding data and the innovation/technology experience. A positive Employee experience implies happy employees, and happy employees are more engaged with their work, have higher job/position fulfillment, and are more efficient overall, Basically all the factors that have a positive impact on the business.

During COVID-19, its significance was given a boost, as employees inclined toward their bosses like never before to address their essential necessities of wellbeing, financial stability, and security. In any case, post-COVID-19, most Employee experience needs are advancing, with 2021 introducing an important chance for organizations to reconsider this imperative part of HR. We will distinguish five Employee experience patterns driven by COVID-19 that all HR chiefs should take forward into 2021.


Flexible Work Ethic

Coronavirus has without a doubt expanded the craving for remote/hybrid working. Employees who have a decision in when, where, and how they work to have more elevated levels of fulfillment, advancement, and job performance, which clarifies why almost half of employees will probably work distantly probably a portion of the time after COVID-19. 

Thorough research and social trends have discovered that employees working remotely see more beneficial outcomes on their everyday work are more drawn in, and have a more grounded feeling of well-being than those in non-remote positions with little adaptability do. So unmistakably organizations with flexible and remote working strategies set up will be most competitive with regards to pulling in and holding top talent in the job market.


Health and Wellbeing priority

Covid-19 negatively and heavily affected the public’s psychological well-being. Bosses had an all-inclusive obligation of care as the lines between work and home life were obscured, and emotional well-being turned into a need as employees experienced sensations of seldomness, work instability, and adjusting work and childcare obligations. It is reported that over 80% of associations took advanced actions with Employee Assistance Programs and online psychological well-being services and sessions for their employees during the pandemic. 

Focusing on wellbeing and safety in 2021 will keep on being just as significant. Companies should consider employee wellbeing comprehensively, consolidating the vital foundations of engagement, healthy eating, work out, and Employee Assistance Programs.


Vast Digital Transformation

Innovation and technology can heavily affect the Employee experience, yet an absence of sufficient work environment technology and systems is a recurring theme many employees have to face. As per a Deloitte report, just 38% of employees said they were fulfilled or exceptionally happy with business-related devices and innovation, which is a significant blow considering the tools available to us. 

During COVID-19, then again, digital transformation plans that once required a long time to execute happened in months and, at times, weeks and even days. 

This pattern has likewise seen HR and IT work in joint association to decide the best sorts of employee technology. The blast of communication channels and joint collaboration software like Slack has demonstrated the case for the more noteworthy implementation of such channels.


Key Feedback from Employees

All through COVID-19, businesses put forth a positive attempt to consistently check in with their employees while working in a dispersed work system. One method of doing this was through surveys to measure employee notion and gain much-needed feedback on better approaches for working – to check what worked, what didn’t work, and which work practices could proceed with post-COVID-19. 

As HR leaders see the advantages of continuous manager/employee communication, with most the HR leaders concurring that co-worker and employee criticism and feedback is key for positive results.


Data-Driven Approach

Similar to the point above, key indexes and data were behind a considerable amount of decisions being made around the Employee experience, with employees ready to give their honest opinion and feedback on areas that were and weren’t working for them. Similarly, as during COVID-19, bosses will want the capacity to understand and incorporate Employee experience data points, adhering to a few key Employee experience specific result metrics that can be effectively imparted and perceived – at all levels of the association – to pass on how employee side of the business is doing.

Boosting employee engagement in a hybrid workforce with the help of advanced digital tools such as the complete HR management of PeopleSonic is the modern way to go! Such software allows you to work with your employees and focus more on their engagement and productivity whereas the automated functionality does the rest for you. Keeping employees engaged with an online learning curve will not only help the development of related skills but ease their workload, which are all signs of a healthy workspace and engaged employee!

Why are companies opting for a HR Software called Peoplesonic in New Zealand

There comes a point in an organization’s growth where management of employees and related processes are not feasible unless you opt for HR Software. Small to medium businesses often face this issue, thorough expansion into an HR team may seem out of pocket and excessive yet the entire system needs to flourish regardless. By far most HR arrangements empower associations to do similar tasks in regards to the complete management of their staff and HR information, yet with a fluctuating level of refinement.

New Zealand took the initiative of optimizing the smart lockdown to minimize risk to its economy, as a result, many small or medium businesses despite taking an initial blow are still up and running. The same cannot be said for around the globe. The pandemic has brought down several components, so organizations are growing to the point where they require assistance in the management department and PeopleSonic has been the go-to option.

Whether your business is looking to jump towards HR Software for the first time or whether you’re looking for an upgrade to something more refined and capable, here is why companies opting for HR Software called Peoplesonic in New Zealand.

  • What is an HR Software

HR software is the complete digital solution for overseeing and enhancing the day-by-day HR errands and in general HR objectives of an association. HR software makes it workable for HR staff and leaders to more readily assign their time and assets to more beneficial, productive, and profitable endeavors.


The rise of similar software is nothing new, with the emergence of computer technology in the ’80s, but now with cloud-based services the game has completely been changed. Presently, most new software is cloud-based, membership-based, effectively coordinated with other information the executive’s programs, and easily adjustable to an association’s requirements, objectives, and financial plan. To put it simply, there is currently an HR software answer for each size and kind of association.

With a super-fast setup, a whole host of powerful tools, and an intuitive platform you already know how to use, PeopleSonic makes things happen.

  • Benefits

With a business already bustling in operations, how does HR software seamlessly fit in and what does it offer? The systems are usually very moldable, meaning you can customize each requirement and align it with your organization’s demand. Aside from the specifics, HR Software is great for decluttering your tasks and operations by efficiently projecting them onto a single platform. Here are a few key benefits your organization is missing out on:


  1. The efficiency of the HR Team: Perhaps the quickest advantage of utilizing HR software is an improvement in the effectiveness of your HR team. Tedious, administrator-heavy tasks, for example, pursuing managers to finish probation, yearly audits, or simply put pesky tasks can be automated, and others like approving holidays or allowing leaves can be designated to leaders and workers through SSF or Self Service Functionality.

  2. Employee Experience: Rapid growth in consumer technology means workers expect significantly more from the advanced digital gadgets and services/solutions their bosses give. In case you’re accustomed to utilizing your phone for everything from booking a Uber to ordering food or even buying a new outfit, you’d hope to have the same options for booking a vacation or glance at your benefits – and unquestionably not need to send a form or email to HR, for instance. Easy to use, very much planned HR software can assist with changing your employees’ impression of your HR office, from viewing it as an obsolete or ‘old-fashioned capacity to consider it to be one that is groundbreaking and a deliberately important empowering agent of good work.

  3. Light on the pocket: Executing HR software will obviously include one-off expenses and if utilizing a cloud-based system, yearly membership costs. However, in the medium and long haul, your association should track down that the efficiencies the software brings and the time it recovers will either permit you to decrease staffing costs or permit you to redeploy your HR team on more essential activities. Better information precision should mean you experience fewer costly mistakes, as well.

  4. Guidance on managerial decisions: Perhaps the most well-known disappointments related to keeping individuals’ information in dissimilar sources, or in unsophisticated HR systems, is a failure to quickly, automatically, and precisely report on key metrics. Great HR software should make it simple for you to discover, examine and report on individuals’ information that matters most to each capacity in your association – empowering you, supervisors, and senior partners to make more astute, all the more ideal choices. Having the option to give proof rapidly and simply to your thoughts and activities will likewise assist with solidifying the believability of HR with the more extensive organization.

  5. Great improvement on regulatory compliance: Since you’ll store all of your employee information and related data in one place and have the option to send timely updates when an action needs to be made, your consistency with administrative requirements will be significantly better. Compliance regions where HR arrangements can assume a critical part incorporate GDPR consistency, option-to-work checks, and wellbeing and safety training. You’ll likewise find that HR programming will help you report on gender pay gaps and related issues, as well.
  • What HR Softwares offer

HR Software helps an association’s HR office by automating manual assignments, keeping worker data coordinated, and making information-driven reports. This is completely done electronically, killing the requirement for paper reports. HR Systems can likewise serve workers and supervisors inside an association, helping with errands like time tracking, refreshing employee indexes, and performance management reports. Other key offerings for top HR Softwares such as PeopleSonic include:

  1. Core HR
  2. Payroll
  3. Leave Management
  4. Time and Attendance management

Growing and managing your business with the help of advanced digital tools such as the complete HR management of PeopleSonic is the modern way to go! Such software allows you to work with your employees and focus more on their engagement and productivity whereas the automated functionality does the rest for you. Keeping employees engaged with an online learning curve will not only help the development of related skills but ease their workload, which are all signs of a healthy workspace and engaged employee!


The Essential HR Metrics to track during Covid19

With a dire situation in the Covid-19 pandemic, even the top HR Leaders with strategic minds have their worlds rocked. As such, most professionals have resorted to reactionary thinking, which may help in the short term but detrimental in the long one. However, by observing key analytics and metrics of Covid-19, one can calculate and adjust to scenarios beforehand.

Data sets provide clarity and visibility in the pandemic fog, helping us visualize how our organizations are being impacted. A variety of options are available, one of which is to conduct a weekly survey asking employees about their wellbeing. This allows the Leaders to visualize on the worker’s level and help understand the dynamic with ease.

Further developed clients of HR measurements will be taking a gander at the essential ramifications for ability. For instance, in associations where no matter how you look at it staff compensation reductions have been suggested by the finance department, HR can use measurements to inspect various portions of the labor force, model the possible effect, and concoct conceivably more powerful arrangements. Certain fragments may warrant a higher cut while other, more weak portions might be given more modest compensation cuts. The shrewd utilization of HR information can point the route forward to more practical business activities as well as a re-visitation of success, setting aside cash however protecting the capacity to increase immediately when required. Read on to understand the types of data being requested by industry professionals:

Roles and Positions

An organizational design data is basic for both representative wellbeing and business continuity because it aids in monitoring where workers are and assist HR Leaders with a better understanding of the different variables in their company. As the world slowly progresses to get back to work, this will turn out to be considerably more important, as choices should be made about what jobs can be performed at home versus jobs that require the worker to join the office. For companies with local employees or remote workers worldwide, geographic data on workers is fundamental to monitor the situation with the pandemic in various areas and how government measures in that region control it. With remote workers being an integral part of businesses, managing their wellbeing and gathering data is considerably tougher, Peoplesonic helps bridge the gap by having the entire organization’s HR management under one umbrella making it easier to communicate and reach out to the stay at home employees. By analyzing data from across the different departments, HR Leaders can better understand which employee group possesses the skill level to operate in tandem with other departments without much training.


The usage of HR data and examination in circumstance, planning can play a vital part in budgeting decisions. Whether or not the workforce has expected to build on account of extended revenue for goods and services, or whether it has remained static or declined due to decreasing demand in the pandemic, HR Leaders need precise data about how much money is related to every decision being made, the automatic processing and payroll management with PeopleSonic makes this aspect less hectic. Employee’s pay, benefits, and cost data will play a vital role in those decisions and can easily be monitored with integrated HR software. Any company hoping to make employee reductions requires key data and analytics to rightfully judge which employees are essential going forward. Having data being delivered quickly and efficiently can help in this regard.


Business change requires understanding where the organization remains as of now, what it may resemble during progress and what the ideal end state would achieve. HR investigation is a critical part of groundbreaking choices like cutting back the labor force or adding countless new specialists to deal with increased demand. As product and service delivery goes through colossal change – conceivably for an extended period of time – across multiple enterprises, HR Managers ought to inquire as to whether similar numbers of full-time employees are required. Could an expansion in the “gig economy” laborers, for example, workers for hire or specialists do the work without the need to build lasting staffing overheads?

Employee Wellbeing 

Following employee wellbeing and utilizing information to expect non-attendance spikes ought to be the base of any HR analytical work. Moreover, the HR information system (HRIS) ought to be the hub for information about employees, including emergency contact information and wellbeing-related information. Correspondence from HR about accessible help might be valuable for workers who are managing sickness or anguish issues in the wake of the pandemic, and the information gathered from staff studies and one-on-one connections from the manager can be used for personal or humane outreach.

Staff Retention

It might appear to be odd to focus on staff maintenance when reductions and job reconfigurations are normal survival strategies however knowing the workers at the most risk of compulsory turnover can be significant when making future arrangements. The correct information can assist you with figuring out which representatives are most in danger of leaving, and when this may happen. For instance, if past worker leave surveys have shown that an absence of professional development is a vital justification for why workers leave the organization. Maybe staff has not been taking yearly leave since the COVID-19 hit. On the off chance that yearly leave days are down, it could demonstrate workers are wavering nearer to burnout. A hop in representative turnover could be in transit.

Boosting employee engagement and tracking essential HR metrics with the help of advanced digital tools such as the complete HR management of PeopleSonic is the modern way to go! Such software allows you to work with your employees and focus more on their engagement and productivity whereas the automated functionality does the rest for you. Keeping employees engaged with an online learning curve will not only help the development of related skills but ease their workload, which are all signs of a healthy workspace and engaged employee!

Let’s get started
Connect with us to take advantage of an exclusive 30-day FREE trial and transform your business with the click of a button.
  • This field is for validation purposes and should be left unchanged.